Tele-centre created a seamless end-to-end intranet system for sharing of information for multiple parties.
We provided end-to-end assistance in helping our client set up a Helpdesk, from scratch.
We converged three contact centres into one public-facing hotline to streamline all customer engagements.
By helping our clients to break down calls and emails, we were able to provide statistical reports for the client to improve on their business strategies.
By helping our client analyse calls and emails, we were able to provide statistical reports for them to improve their business strategies.