Industries we serve
We are all about creating great experiences at every touch point.
Whether it’s online or offline, we believe in engaging your customers effectively. As a customer experience management centre, technology is our foundation. But “heartware” remains our drive towards enriching each and every customer engagement.
Financial
The dollars and sense of financial services.
By helping our client analyse calls and emails, we were able to provide statistical reports for them to improve their business strategies.
Government Sectors
All roads lead to home.
We converged three contact centres into one public-facing hotline to streamline all customer engagements.
Healthcare
Keeping all information sharing in good health.
Tele-centre created a seamless end-to-end intranet system for sharing of information for multiple parties.
Retail
Analysing what makes the retail trade tick.
By helping our clients to break down calls and emails, we were able to provide statistical reports for the client to improve on their business strategies.
Technology
In-house help for a helpdesk.
We provided end-to-end assistance in helping our client set up a Helpdesk, from scratch.
Automotive
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