Experience-Led
Contact Centre Services

Service models tailored to your organization’s needs

CON

Inbound Enquiries & Hotline Support

Outbound Campaigns (Surveys, Tele-Marketing)

Complaints Handling & Escalation Support

First-level Troubleshooting / IT Helpdesk Support

Virtual Receptionist

Personnel Insourcing

Back-office staff support

Contact Centre Agents

Helpdesk Support

Email Response Handling

Live Chat Support

Webform & Feedback Management

Messaging Platforms (e.g. Whatsapp)

AI-bot for Contents search, workflow automation, Quality audit, EMail automation, Quiz Generations, Sentiments Analytics, Campaigns Analytics, EMail Analytics